I read an article Sunday in my local newspaper about how a bad dealer is being kept by GM while a dealer they liked is being let go. I thought about this for a minute and realized that it makes total sense. GM is going to keep the dealers that sell lots of cars. Those dealers that sell fewer new cars are not as good for GM. It turns out that the good dealer does great repairs, has good people working the used car lot, and lots of customers like them. They make plenty of money and do a great job for their customers. But because they don’t sell as many cars for GM, they will be let go. Whenever I see something that doesn’t make sense, I always look for the money reason. In this case, the money reason is simple. GM wants dealers that sell lots of new cars. Customers want dealers who take care of them. So it is safe to assume that a number of great dealers are not going to make the cut.
This post was written by robert.casto on May 16, 2009






